Shipping policy
Shipping policy
All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Our in-store pickup hours are
Monday - Friday 10am - 5pm
Saturday - 10am - 2am
Please have your order confirmation email with you when you come.
International Shipping
Any applicable import duties, customs fees, taxes, or other charges required by the destination country are not included in the purchase price or shipping fees paid at checkout.
As the recipient, you are solely responsible for:
Paying any customs duties, taxes, or additional fees imposed by your local customs authorities.
Ensuring compliance with your country’s laws and regulations regarding the import of the items purchased.
These charges (if applicable) vary by country and are usually collected by the carrier or local customs office before delivery can be completed. We recommend checking with your local customs office for more information about potential fees before placing an order
Delivery times vary depending on the destination country and shipping method selected at checkout.
Please note that customs processing may cause additional delays beyond our
If you refuse to pay any duties or taxes upon delivery, or if a shipment is returned to us due to unpaid customs charges or incorrect address information provided by the customer, the original shipping cost will not be refunded. Any return shipping costs or fees incurred will also be deducted from your refund.
If you have any questions or encounter any issues, please contact us.